Crowd Pleasers
Crowd Pleasers- How to Spot them!
Employees whose personality types are disruptive at work and typically put a wrench in productivity exist in every organization and can be “walking liabilities”.
One type is the “Crowd Pleaser”.
Characteristics: Plays the populist role naturally, likeable, affable, humorous, a live wire and life of the party; knows what and how to say it to the right crowd at the right time and place.
Traits to look out for: Almost like a drama queen but this character possesses higher emotional intelligence (EQ) and is an effective communicator with good persuasion skills. In addition, they are highly outgoing and extroverted, are able to build rapport quickly, are not shy, highly empathetic, very helpful, diplomatic, confident, high self-esteem and know what to do to gain recognition.
Negative side: Demonstrates inconsistency between what one commits to and how one behaves in order to be politically aligned or correct for that situation. Locally known as ‘reed’ (or weed) bending according to the direction of the wind.
How to manage: Be specific with their deliverables and targets. Have very frank discussions and assign accountability and explain clearly the consequences of inability to meet agreed deliverables or KPIs.
Harrison Assessments can help you identify who the “crowd pleasers” are before they act out and can help you manage and develop them. When used as a pre-hire assessment, it is a guide to assess fit with the role, boss, and culture; after hire, the behavioral assessment reports to help onboard, engage, develop, and retain. When behavioral assessment is utilized effectively, walking liabilities like the crowd pleaser can be managed more effectively and lead to a more productive work place.
Dawson Consulting Group is a Harrison Assessments Solutions Partner.
