How a Personality Trait Assessment Helps Improve Communication

Blunt, Non-Diplomatic Communication

According to a recent Harris Poll … a stunning majority (69%) of the managers said that they’re often uncomfortable communicating with employees. Over a third (37%) of the managers said that they’re uncomfortable having to give direct feedback about their employees’ performance if they think the employee might respond negatively to the feedback.”

Effective communication is a core trait of leadership and there is an abundance of training materials, books, and articles designed to help leaders improve critical communication skills. Although communication training is a core emphasis within almost every leadership development program, the recent Harris Poll shows that a focus on effective communication skills alone is not enough to help managers and leaders learn how to effectively communicate. What is not provided in the training is the understanding and awareness of how different people react to critical feedback.

By knowing in advance how employees are likely to respond to critical feedback, managers are better able to prepare themselves and develop a plan that allows them to effectively utilize their communication training. Personality Trait Assessments are a valuable tool that can provide managers the insight they need to feel more comfortable communicating with employees and providing critical feedback.

Read more

Leadership Consultant Margaret Morford on Navigating Office Politics for Career Success

Morford, Margaret pic 2010Margaret Morford is an organizational consultant, trainer, speaker, and author of leadership books including The Hidden Language of Business: Workplace Politics, Power & Influence.  A former attorney and human resource executive, Morford addresses how to navigate office politics regardless of your position and background for career success. Learn inside intelligence to:

  • Advance in your workplace;
  • Avoid common missteps that undermine success;
  • Apply positive political skills;
  • Maximize career advancement.

Margaret’s razor-sharp insights help identify who has real power and influence in your organization and how to develop your own career plan to achieve your goals.

For more from Margaret Morford, listen to the entire show on Monday, January 10, 2011, at 12pm EST/9am PST, or visit

To jumpstart your job search and career advancement today, visit for 7 FREE videos that will transform your career.

Donna Flagg, Consultant and Author of Surviving Dreaded Conversations

Donna Flagg author photoDonna Flagg, consultant and author of Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work, reveals dos and don’ts and easy-to-memorize scripts for the tongue-tied. She shares insights to help you communicate more effectively, including:

  • There is real value in being forthcoming and forthright
  • Communication is the most powerful tool at work
  • High emotions are what most often deteriorate the integrity of a conversation

Worrying about what someone might do or say creates barriers that can be difficult or even impossible to overcome.

While the thought of having a difficult work conversation is unpleasant, the experience doesn’t have to be. It’s all about telling the truth and being clear without always expecting to fight.

For more from Donna Flagg, listen to the show on Monday, May 3, at 12pm EST/9am PST or visit

To jumpstart your job search and career advancement today, visit for 7 FREE videos that will transform your career.