See also Organizational Analytics Competency Solution
Inter-cultural Competency Development for the Multi-cultural Workplace
Cultural clash can translate into a business loss and a considerable drop in the efficiency of the expatriate employee an average of 50% in the first few months. – Paris-based Inter-Cultural Management Associates
Cultural diversity in today’s workforce creates many challenges for leadership and employees that directly impact performance and results. Inter-cultural competencies are essential to effectively:
- Integrate international workforce into the workplace;
- Develop cross-cultural teams;
- Communicate and deal with interpersonal relationships and conflict resolution among employees with diverse backgrounds and ethnicities;
- Serve customer needs globally; and
- Develop operational and human resource leaders.
Custom Assessment, Training and Coaching Programs
Train:
- International mobile employees
- Expat Families
Provide sound hands-on knowledge on the culture of countries where you are building business presence or expanding operations to:
- Accelerate the adaptation process
- Minimize the efficiency-loss inherent to transition.
Empower:
- Professionals pursuing international careers
- Domestic and international multicultural teams
- HR personnel who support expats
Educate employees in intercultural communication to:
- Build shared meaning
- Minimize conflict and misunderstanding
- Optimize the advantages of cultural diversity
Assess:
- Nomad families
- Members of multi-cultural teams
- Professionals providing support to international assignees
Give employees road-maps to:
- Individually address the development of intercultural competencies
- Leverage their performance in the workplace and in daily living
Match:
- Emotional Intelligence Competencies and
- Cultural Intelligence skills
Ensure individuals integrate as seamlessly as possible into the multi-cultural workplace to:
- Complete international assignments
- Reduce acculturative-stress-related attrition
- Achieve desired business results