Dawson Consulting Group

 Dawson Consulting Group
Public Seminars - Retention & Performance

2006 Seminar Series On
Today's Hot Retention & Performance Strategies

"The Texas Medical Center management team knows that when we call on Dawson Consulting Group they respond to our organizational needs with precision and adeptness. They are a trusted consultant to Texas Medical Center and provide ongoing value to us." ~ Texas Medical Center

 

Recent Surveys Prove the Retention & Performance Benefits of Training...

A recent survey showed 61% of respondents were dissatisfied with their current job. Of those, 77% plan to change jobs in the next six months. Their reasons for jumping ship included a lack of challenge and personal growth; limited advancement opportunities; poor company culture; and having a boss that is not a good match. ~ ExecuNet

 

Another survey of top organizations announced that 96% viewed the top priority for 2005 as Performance Management. Learning management and workforce planning were the second and third priorities. Less than 12% believed they have successfully aligned their workforce to match the business performance goals of their company.~ International Association for
HR Information Management

 

A 2005 global study of over 300 Chief Human Resources Officers,  has found over 60% of HR professionals operating in mature markets had difficulty identifying and developing the critical employee skills and talents that are vital to remain competitive. As the baby boomer generation retires, 19% of the workforce holding executive, administrative and managerial positions in the US will leave the workplace by 2008. The survey reports that the lack of an up-to-date view of employee skills renders companies potentially unable to compete. Companies with 80% or more of managers in management development programs had approximately three times the profitability of companies with 0-60%. ~ IBM Global Human Capital

Seminar Leaders | Additional Program Options
Register Online Today

Dawson Consulting Group offers informative, interactive, and practical skills-based seminars on the most effective techniques to address the crucial realities of today's business world. Take advantage of these learning opportunities this summer and partner with Dawson Consulting Group to achieve your 2006 learning and retention goals. Following are several open seminars for supervisors and managers available with optional assessment, follow up coaching and e-learning resources for a powerful blended training solution that gets results!

Coaching for Retention

"This was just what we needed and more than we expected from a training session. The managers were very impressed and said that they were able to use the training immediately. Excellent job."      ~ Freeport Vinyl

Research has proven that the top reason employees leave organizations is how they are treated by their supervisors. Even more alarming are statistics showing that only 28% of employees are fully engaged in their jobs and company. This coaching seminar improves retention and performance in your company.

Learn how to ...

Administer disciplinary steps (for supervisors' session)
Identify and communicate common goals
Reduce the potential for misunderstanding
Effectively manage difficult employees
Gain commitment by listening more effectively
Facilitate and guide discussions more productively
Overcome defensiveness in others
Address others' needs while achieving improved performance

Click here for a detailed program outline (PDF).
Register online

Communicating for Results

"The Dawson seminar is thorough and current on effective approaches to improving the performance management process. Our employees were fully engaged in the learning process and found the information and recommendations very helpful in preparing for the always challenging performance review process. We recommend this professional seminar and Dawson Consulting Group's highly effective and custom approach to management and employee training and development." PrismaEnergy

The International Association for Human Resource Information Management announced that 96% of respondents to an organizational needs survey viewed the top priority for 2005 as Performance Management.

This seminar is highly interactive designed to increase awareness of how communication style, attitudes, and beliefs impact the message sent and received. Listening, understanding how assumptions rule ones thoughts, and appreciating the ideas and opinions of others are some of the key topics. Participants learn to more effectively deal with common communication challenges.

Learn how to ...

Understand the basic blocks and barriers to productively communicating for results
Use models and techniques for assertive and win-win communications
Use methods for giving and receiving feedback constructively
Understand the impact of body language on communication
Apply the key communication skills of exceptional leaders

Click here for a detailed program outline (PDF).
Register online

Stepping up to Supervisor

"Stepping Up to Supervisor is an excellent fundamental seminar which is very compact. The open forum is an engaging presentation style which encourages participation and facilitates learning. The seminar provides practical take away skills and a sound foundation for further development and training. The personal supervisory success profile or assessment is a useful indicator of relevant traits to develop that will improve one's performance. The seminar is worth the investment of time and money and motivates you to learn more!"  ~Dresser-Rand

This highly acclaimed seminar is designed for employees considering promotion to supervisor and for brand new supervisors seeking help in adapting to their new role. This seminar is extremely valuable in setting the expectations for supervisory performance success in vital areas such as compliance, safety, quality, and productivity which directly impact the bottom line. Included is a personal Supervisory Success Profile of each participant's behavioral preferences that will reveal his/her potential skill gaps that relate to specific performance-based traits and competencies which may be a barrier to participants' performance success.

Learn how to ...

Understand what it takes to transition from the employee ranks to the managerial ranks.
Assess their skills, abilities, and attitudes regarding supervision and decide if it is their current career path.
Understand the basic supervisory functions and competencies and develop a plan for acquiring any skill deficiencies.
Understand the importance of the supervisory role in modeling and communicating the organization's core values, policies & procedures, and success behaviors.
Gain acceptance, commitment and influence from all levels of the organization.

Click here for a detailed program outline (PDF).
Register online

Influencing Others

Organizational success depends on the ability to interact and influence others. Understanding personality styles is a key to adapting one's behavior effectively to influence. Going beyond the basics of communications, this seminar provides a deeper understanding of how to influence various styles of personality, deal with conflict, and read body language with role play experience.

Learn how to ...

Understand one's own style of influence and that of others
Develop rapport building techniques
Adapt one's pace and structure
Avoid common listening problems
Become skillful at questioning and gathering information
Avoid and resolve conflicts
Develop effective influencing strategies

Click here for a detailed program outline (PDF).
Register online

Behavioral Interviewing

Hiring the wrong people is costly! This seminar teaches behavioral interviewing for managers. Determining realistic job requirements, preparing for interviews, and asking the 5 types of questions are presented. Role play is utilized to develop effective interview skills with which managers can hire the RIGHT people, save money and increase performance.

Learn how to ...

Prepare, structure and conduct effective interviews
Determine realistic job requirements based on knowledge, skill and attitude
Identify various types of questions, and the relative value of each
Use questions effectively and 'drill down' to gain useful information
Use behavioral descriptive questions to understand the true capabilities of a candidate
Identify ten job related characteristics and how to ask questions about them

Click here for a detailed program outline (PDF).
Register online

Seminar Leaders

Merliyn DouglasMerilyn Douglas, Senior Consultant

Merilyn Douglas has over 20 years experience in management and employee development consulting, training, team development and coaching in Fortune 100 companies. As a personal and business coach and trainer she has designed and facilitated seminars on coaching and performance improvement. She has implemented self-directed work teams and change management strategies in field environments. Merilyn loves working with people to make a difference in their lives by transforming the way they view their world, their ability to produce results, and their personal and professional success. Read Merilyn's complete bio here.

Art MillerArt Miller, Senior Consultant

Art Miller has 25 years of professional experience encompassing management, sales, customer service, and organizational development, Art has trained professionals internationally at all levels across industries. Art has designed, customized and implemented sales and leadership programs to support achievement of organizational and performance goals. As a consultant and trainer, Art has conducted hundreds of seminars on leadership, such as behavioral interviewing, coaching and counseling, priority management, and influencing skills. He is often praised for his practical, result-oriented approach to business that is based on the best scholarship available. Read Art's complete bio here.

Doug KruseDoug Kruse, Senior Consultant

Doug Kruse has over 25 years experience in Fortune 500 Companies as a quality engineer, shop supervisor, project manager, quality manager and employee development manager. Doug conducts leadership workshops using proven techniques for supervision, interviewing, discipline, communication, teamwork, motivation, performance management and process improvement. His audience involvement style draws on experience as a business mentor and department manager helping people perform more effectively both personally and professionally. Doug shares timeless principles in new and engaging ways using experiential learning methods from business and entertainment. Read Doug's complete bio here.

Additional Program Options

"Dawson Consulting Group facilitated a comprehensive assessment to gain insights into our management team strengths as well as areas of improvement. While identifying individual and team behavioral preferences, strengths and targeted gaps for development, it gave ISP Technologies valuable information to address performance improvement in a very meaningful way. Additionally, the assessments have been utilized in the area of candidate selection." ~ ISP Technologies

Behavioral Assessment - Identifies 150 traits and competencies and matches your profile to supervisory or managerial success profiles based on over 15 years of research. This assessment helps you identify your areas of improvement and gaps in management and leadership traits. If you want a road-map to your future career development, this is an excellent proven tool to set you on the right track!

For more information see our Behavioral Assessment page.

Follow - up Coaching - Recognizing that we retain about 10% of any initial learning exposure, add value to your learning experience by reinforcing your new skills through practical, work focused coaching. This is transition coaching at its best. Whether you need skill building, problem solving, conflict resolution or change management support, this face-to-face and telephone coaching service accelerates your learning curve and helps you achieve new performance levels.

For more information see our Coaching page.

E-Learning - Learn at work or home 24/7 with over 3000 topics from the top-of-the-line SkillSoft web-based learning seminars. Bundle the right combination of seminars to meet your skill gaps rapidly, professionally, and cost-effectively. Also available is a Business Resource Library of 2000 titles.

For more information see our SkillSoft E-Learning Advantage page.

Custom Onsite/Offsite Seminars - In addition to these open or public seminars, Dawson Consulting Group offers custom delivery of these topics and many others, both onsite and offsite, for organizations to meet their specific training and development needs.

For some of the seminars and training modules available, see our Seminars page.
For team development see our Team Development page.

Seminar Series Details and Registration

Where:
Dawson Consulting Group offices (map)
2000 Bering Drive, Suite 460
Houston, TX 77057

When:
The Seminar Schedule includes:

Coaching for Retention
Instructors: Merilyn Douglas
8:30 am - 4:30 pm
May 11, 2006

Communicating for Results
Instructor: Merilyn Douglas
8:30 am - 4:30 pm
May 10, 2006

Stepping Up to Supervisor
Instructor: Doug Kruse
8:30 am - 4:30 pm
May 16, 2006

Influencing Others
Instructor: Art Miller
8:30 am - 4:30 pm
April 26 & May 24, 2006

Behavioral Interviewing
Instructor: Art Miller
8:30 am - 4:30 pm
April 27 & May 25, 2006

Who should attend:
Supervisors or managers who desire to increase retention, hone their management skills, improve performance of themselves and their direct reports, and improve their communication, influencing, coaching and leadership skills.

What to Bring:
Materials are provided.

Cost (volume discounts are available) :

  • $495 for full-day seminars (10% discount for two or more attendees from same company)

  • $495 for full-day Stepping Up to Supervisor seminar with free Personal Supervisory Success Profile.

  • $450 for Comprehensive Behavioral Assessment (150 traits with Personal Management Success Profile):  (Includes feedback and coaching/learning recommendations)

  • Follow-up Coaching: To maximize coaching skill development, follow-up coaching is available.
    - call Dawson Consulting Group for scheduling and fees.

  • E-learning: Bundle 1 - 5 courses depending on skill/competency gaps.
    - 1 course: $200/per person for one year
    - Up to 5 courses: $500/per bundle per person for one year
    - Resource Library: $1000/per person for one year

How to Register:
Register online or call Dawson Consulting Group at the numbers below.

Registration is limited so be sure to register today!

To learn more, contact Dawson Consulting Group today.

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