• "Describe your career center resources" (Tour the facility.)

• "Describe your research resources."
  (Review resources including databases and internet access.)
• "How many and from where do job leads come?" (Review the job leads.)
• "Do you have a secure resume database to promote candidates?"

• "Describe your learning and training materials." (Ask to see them and review them carefully.)

• "How do you structure your seminar?" (Observe a portion of a seminar)
• "Describe your resume drafting and production process." (Review resumes at various employee levels for format, completeness and quality of accomplishment statements.)
• "How do you format practice interviewing?"
• "What seminar materials do you use?" (Ask to see them)
• "What services do seminar participants receive after the seminar?" (Ask yourself if you would want to attend this seminar program.)

• "How many full service clients do you have on average?"
• "Describe your counseling process."
• "Who provides counseling?"
• "What is the frequency of counseling?"
• "What instruments are used in your assessment?" (Ask to see an assessment report)
• "How is the assessment information used? What is its value?"
• "What practical assistance is provided in independent business/consulting areas?"
• "What is your client to consultant ratio?"
• Ask to speak with some clients as you tour the offices. Observe client interaction and staff rapport with clients. (How do you feel after leaving the offices? Ask yourself if you would want to participate in this full service process.)

• "Describe your consulting staff capabilities." (Ask for biographies; interview consulting staff.)
• "Do consultants also market your services? How much time do they devote to marketing?" (Ask yourself if you would put your future in the hands of these consultants.)

• "Do you have web-based resources? Describe them."
• "How do you support clients remotely?"
• "How are these resources integrated with other services?"
• "How do you track client progress (MIS)?"

• "What is your placement record and how do you document it?"
• "What percentage of participants drop out of the process and are not included in the count?"
• "Do clients get better positions? Do they improve their positions/salary? Do they advance their careers?" (Speak with company references on these issues.)

• "Describe your quality philosophy, objectives and methods of monitoring quality."
• "What feedback do you provide to companies?"
• "Give examples of your flexibility and responsiveness to companies and clients."
• "Is there anything you would like to share about your firm that we haven't covered?" (Ask for references. Ask references specific questions from the above outlined criteria. What have companies experienced with this firm? How do companies value this firm? What have individuals experienced? How do they value their outplacement experience?) (Ask yourself if you would want this firm testifying for your company in case of a lawsuit.)

TOTAL SCORE
(Perfect Score = 1000)

Home | About Dawson Consulting Group | Contact Us | Order | Site Map

All contents of this site are the copyrighted property of Dawson Consulting Group and may not be used without express permission.